When it comes to business growth there are a few different ways you can harvest expansion without having to spend a bomb. Once you’ve invested in your workforce or customer-base, the next step is to secure an efficient telecoms system to improve internal communication across departments, but also improve the whole experience of your customers and clients.
There’s a great selection of 0800 and 0808 from planet-numbers.co.uk, perfect for providing cost-efficiencies on a company-wide scale. This article will provide the answers to any questions you have about the benefits and drawbacks of your new telecoms system.
What can a telecoms system do for you?
Telecoms systems are a great way to improve the credibility of your business and add a little bit of authority into the mix. There are main ways an efficient telecoms system can improve your business. The first is the improved communication that can be reaped both internally and externally within your brand, which will also develop naturally in the second, and perhaps most crucial –improved customer service.
Thirdly, the efficiency of your telecoms system will also aid improved communication and team collaboration within business departments. Communication and clarity is vitally important when it comes to staff motivation and problem solving so it’s well worth making the leap into the 21st century world of cloud-based phone systems.
Adopt an 0800 and 0808 number
But what exactly is an 0800 and 0808 number and what benefits can they provide for your business? An 0800 number is a free-of-charge number designed to improve customer experience and enhance marketing capabilities. Customers are increasingly likely to call your number if they know it’s free and they’re not being charged for it.
These telephone numbers are great ways of widening your customer base and proven to increase business revenues and customer loyalty. Not only that, but 0800 and 0808 numbers are non-geographical, meaning that your business can enjoy neutrality across the country, making things easier when re-routing calls or dealing with customer requests.
Improve customer service and find company-wide efficiencies
0800 and 0808 numbers are a great way of giving your customers something back that they’ll really appreciate. Sometimes, customers are reluctant to contact businesses because they’re scared of the costs, and will be charged to complete their call. 0800 numbers are free to call, which means customers are more likely to call you to deal with their problems. This provides an opportunity to build a rapport and understanding with your customers, while also developing company-wide efficiencies garnered on the back of increased customer contact and sales.
There are many different ways an 0800 or 0808 number can benefit your business and help you to grow. Similar to the 0300 number, the 0800 number allows your brand to translate itself to its potential market as a neutrally located business. This often adds credibility and authority to your name, thusly leading to increased calls, improved customer service and more and more sales leads. If you’re looking to improve the communication strategy within your business, then it’s certainly worth investing in a new telecoms system and contacting a company like planet-numbers.co.uk today.
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